⚖️ Template notice: This document is a starting template, not legal advice. Have it reviewed by a licensed attorney before relying on it.
Privacy Policy
This Privacy Policy explains how King Network Services Inc. ("we," "us," or "our"), operator of Telco Surplus, collects, uses, and shares personal information when you visit telcosurplus.net or place an order.
1. Information we collect
- Information you provide: name, company, email, phone, shipping address, order contents, tax-exemption certificates you upload, and messages you send us.
- Payment information: card payments are processed by Square. We receive a confirmation and limited transaction details, but we do not collect or store your full card number.
- Automatically collected: IP address, browser type, device information, and usage data. We use a session cookie to keep your cart and login; we do not use advertising cookies.
2. How we use information
- To process, fulfill, and ship your orders, and provide customer support.
- To send order confirmations and service messages (via our email provider).
- To prevent fraud, secure the Site, and comply with legal obligations.
- To improve our products and, where permitted, send marketing you can opt out of.
3. How we share information
We do not sell your personal information for money. We share it only with service providers who help us operate, including:
- Square — payment processing.
- Email delivery providers — order and account emails.
- Shipping carriers — to deliver your order.
- Hosting and infrastructure providers — to run the Site.
We may also disclose information to comply with the law, enforce our agreements, or in connection with a merger or sale of assets.
4. Data retention
We keep order and transaction records as long as needed to fulfill orders, comply with tax and accounting obligations, and resolve disputes. We delete or anonymize information when it is no longer needed.
5. Security
We use technical and organizational measures, including encryption in transit (HTTPS) and a PCI-compliant payment processor, to protect your information. No method of transmission is 100% secure, however, and we cannot guarantee absolute security.
6. Your choices
You can unsubscribe from marketing emails at any time and request access to or deletion of your personal information by contacting us. Depending on where you live, you may have additional rights under state law; contact us to exercise them.
7. Children's privacy
The Services are not directed to children under 13 , and we do not knowingly collect their personal information.
8. International transfers
We are based in the United States, and your information may be processed there. Where required, we rely on appropriate safeguards for cross-border transfers.
9. Changes
We may update this Policy. Material changes will be reflected by the "Last updated" date above.
10. Contact
King Network Services Inc.
Email: sales@telcosurplus.net